At Couponti, we’re committed to providing you with the best experience in discovering and utilizing digital coupons. Our Help & Support center is designed to guide you through every step, ensuring you make the most of our platform.
Getting Started
1. Creating an Account
- Visit Couponti.com and click on the “Sign Up” button.
- Fill in the required details and verify your email address to activate your account.
2. Browsing Coupons
- Navigate through various categories or use the search bar to find specific deals.
- Click on a coupon to view its details, terms, and expiration date.
3. Redeeming Coupons
- Once you’ve selected a coupon, click “Redeem” to access the discount code or QR code.
- Follow the provided instructions to apply the coupon online or in-store.
Account Management
1. Updating Profile Information
- Log in to your account and go to the “Profile” section.
- Here, you can update your personal details, change your password, and manage notification preferences.
2. Managing Saved Coupons
- Access the “My Coupons” section to view and manage your saved coupons.
- Remove expired coupons or organize them for easy access.
Troubleshooting Common Issues
1. Coupon Not Working
- Ensure the coupon hasn’t expired and that you meet all the terms and conditions.
- If problems persist, contact our support team with the coupon details.
2. Account Access Problems
- If you’re unable to log in, use the “Forgot Password” feature to reset your password.
- For further assistance, reach out to our support team.
Contacting Support
Our dedicated support team is here to help you with any questions or issues you may encounter.
- Email Support: Send us an email at support@couponti.com, and we’ll respond promptly.
- Live Chat: Use the live chat feature on our website for real-time assistance.
- Help Center: Visit our Help Center for FAQs and detailed guides.